Acacia Hotel, London ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

14 Queensberry Place, London, United Kingdom, SW7 2EA

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

Max:

3 persons

12 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Check Prices

Deluxe Quadruple Room

Max:

4 persons

14 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Single Room Private External Bathroom

Max:

2 persons

6 m²

Bed options:

1 Single bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

London 3.8 km

Airports

London City (LCY) 18.4 km

London Heathrow (LHR) 22.9 km

Train

Kensington (Olympia) 2.3 km

Underground

South Kensington Tube Station400 m

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Room

“The family room was newly renovated with ample space for my mum and kids, featuring four single beds that easily converted for our comfort.” view full review

Delicious Breakfast Spread

“The continental breakfast was impressive, with freshly made croissants, Nutella, and a variety of other options that satisfied everyone's taste.” view full review

Very Comfortable Beds

“The beds were incredibly comfortable, ensuring a restful night's sleep, which is so important during our stay.” view full review

Lovely Modern Bathroom

“The bathroom was recently updated and beautifully designed, providing a refreshing space for relaxation after a busy day.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Tours/Ticket assistance

Room features

Heating
Soundproofed rooms
Dressing area
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor
Curtains

Location

14 Queensberry Place, London, United Kingdom, SW7 2EA

Map view

14 Queensberry Place, London, United Kingdom, SW7 2EA

City landmarks

Museum

Victoria and Albert Museum

640 m

Museum

Science Museum

720 m

Garden

Buckingham Palace

2.6 km

Park

Hyde Park

2.4 km

87-135 Brompton Rd

Harrods

1.3 km

Palace

Kensington Palace

1.8 km

Park

Kensington Gardens

1.6 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4.1 km

Event hall

Royal Albert Hall

1.2 km

Monument

The Albert Memorial

1.2 km

Museum

The British Museum

4.5 km

Museum

Apsley House

2.1 km

Gallery

Saatchi Gallery

1.6 km

24 Cheyne Row

Carlyle's House

1.5 km

Museum

Design Museum

2.3 km

Park

Holland Park

2.1 km

81 Fulham Road Chelsea

Michelin House

630 m

Museum

18 Stafford Terrace

1.5 km

Museum

National Army Museum

1.9 km

1 Apsley Way Piccadilly

Wellington Arch

2.1 km

Store

Kensington High Street

1.9 km

Museum

Leighton House Museum

2.5 km

Stadium

Stamford Bridge

2.3 km

Fountain

Princess Diana Memorial Fountain

1.7 km

LondonEngland

Kensington Square

1.6 km

LondonEngland

Sloane Street

1.6 km

Hospital

Royal Hospital Chelsea

2.3 km

The Old Police House Hyde Park Hyde Park

The Serpentine

2.2 km

Nearby

Museum

Natural History Museum

440 m

Old Brompton Road

South Kensington

400 m

Restaurants

Trevi Italian Tiramisu'

140 m

29 Bute Street

Pizzetta Pizza

160 m

22 Bute Street

Oddono's Gelati Italiani Ltd

170 m

14 Bute Street

Franco Manca South Kensington

300 m

91 Old Brompton Road

Bosphorus

250 m

59 Old Brompton Road South Kensington

Rotisserie Jules

200 m

6-8 Bute Street

Rotisserie Bute Street

200 m

6-8 Bute Street

cafe Floris

260 m

5B Harrington Road

PAUL South Kensington

320 m

41 Thurloe Street

LEON - South Kensington

290 m

46 Thurloe Street

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Great Location

Value for Money

Lack of Heating

Customer Service Improvement Needed

6.4/10

Nice

Rooms

6.2

Location

8.6

Service

5.0

Dining

7.2

Thomas

United Kingdom, January 2024

7.0/10

The hotel had a great location in South Kensington, perfect for museum visits and close to the city center. The rooms, though in the basement without windows, came with a private bathroom and a tiny heater. Service was lacking, with customer service being a low priority compared to the receptionists. The dining was included and featured a make-your-own pancake machine. The value for money was decent considering the location.

Rooms

7.0

My room was in the basement without windows but had a private bathroom and a tiny heater. It was cozy but lacked natural light.

Service

5.0

The customer service was clearly not a priority, but the receptionists were more attentive. Tours and ticket assistance were available.

Location

9.0

The hotel's location in South Kensington made it ideal for museum visits and easy access to the city center. It was conveniently close to public transport.

Dining

8.0

The dining experience included a make-your-own pancake machine, which was a fun touch for breakfast.

Facilities

6.0

The hotel offered basic facilities but lacked some amenities expected for the price.

Mike

United States, January 2024

5.2/10

The hotel is located in South Kensington, super close to the subway and just opposite the National History Museum. The rooms are basic, in the basement with no windows, and the heating system was not working during my stay. The service was lacking, with customer service not being a priority, in contrast to the receptionists. The dining experience was included but the dishes were simply tasty. The facilities are limited, and the price may not justify the overall experience.

Rooms

5.0

The rooms are in the basement with no windows and the heating system was not working.

Service

5.0

The service was lacking, with customer service not treated as a priority.

Location

8.0

The hotel is located in South Kensington, very close to the subway and just opposite the National History Museum.

Dining

6.0

The dining experience offered tasty dishes but was average overall.

Facilities

5.0

Limited facilities available.

Christopher

United Kingdom, November 2023

6.6/10

The hotel is in a convenient location near South Kensington Underground, offering easy access to museums and attractions. The rooms, though lacking windows and with a non-working heating system, have comfortable beds. Service seems to prioritize receptionists over overall customer service. Dining includes buttermilk biscuits, and the hotel is close to South Kensington tube station.

Rooms

7.0

The rooms are comfortable with decent beds, despite being in the basement without windows and a faulty heating system.

Service

5.0

Customer service is not a top priority compared to the receptionists. Tours and ticket assistance may be available.

Location

9.0

The hotel is conveniently located near South Kensington Underground, providing easy access to museums and attractions.

Dining

7.0

Dining includes buttermilk biscuits.

Facilities

6.0

The facilities seem satisfactory, but improvements could be made.

John

United Kingdom, August 2023

6.4/10

The hotel is ideally located in South Kensington, near the metro line and within walking distance to museums. The rooms are basic with no windows but equipped with towels. The service lacks attention to customer care but the receptionists are friendly. Dining offers include croissants. Overall, the hotel provides budget-friendly accommodation with mixed features.

Rooms

6.0

My room in the basement had no windows, but it was clean and came with towels.

Service

5.0

While the service didn't prioritize customer care, the receptionists were welcoming.

Location

8.0

The hotel is conveniently located in South Kensington near the metro line, making it easy to explore the area.

Dining

7.0

The dining options were limited to croissants, but at least breakfast was included.

Facilities

6.0

Basic facilities are available for a budget stay.

James

United Kingdom, July 2023

7.6/10

The hotel is ideally situated in the heart of South Kensington, making it convenient for exploring the city's attractions. The staff could do better in terms of customer service, but the tours and ticket assistance offered are beneficial. The rooms are equipped with necessary amenities but lack proper heating systems. The dining options include delicious local products, and the hotel provides good value for the money.

Rooms

7.0

The rooms are decent, but the lack of a proper heating system can be inconvenient. However, having three beds in a room is a useful feature.

Service

6.0

The service could be improved as some receptionists seem to prioritize other tasks over customer service.

Location

9.0

The hotel's location in South Kensington is perfect for visiting the nearby museums, especially the Natural History Museum. It's also close to the tube station for easy transportation.

Dining

8.0

The dining experience offers a variety of local products, which is a nice touch, though there could be more options available.

Facilities

8.0

The hotel provides sufficient facilities for a comfortable stay, ensuring basic needs are met.

Great Location

Lack of Heating